Online Shop Terms and Conditions of Sale


Background

This agreement applies as between you, the user of this website and AFS Aviation Ltd, the owner(s) of this website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these Terms and Conditions, you should stop using the website immediately.

No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

1.    Definitions and Interpretation

In this agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, payment information and credentials used by users to access paid content and / or any communications system on the website;

“Carrier” means any third party responsible for transporting purchased goods from our premises to customers;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;

“Goods” means any products that AFS Ground Support Services Ltd advertises and / or makes available for sale through this website;

“AFS Ground Support Services Ltd” means AFS Ground Support Services Ltd, Lasham Airfield, Alton, Hampshire, GU34 5SP;

“AFS Aviation Ltd” means AFS Aviation Ltd, Lasham Airfield, Alton, Hampshire, GU34 5SP. This is the holding company of which AFS Ground Support Services Ltd is a subsidiary;

“Service” means collectively any online facilities, tools, services or information that AFS Ground Support Services Ltd makes available through the website either now or in the future;

“Payment information” means any details required for the purchase of goods from this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Purchase information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

“Premises” means our place of business located at AFS Ground Support Services Ltd, Lasham Airfield, Alton, Hampshire, GU34 5SP;

“System” means any online communications infrastructure that AFS Ground Support Services Ltd makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “users” means any third party that accesses the website and is not employed by AFS Ground Support Services Ltd and acting in the course of their employment; and

“Website” means the website that you are currently using (http://www.afsaviation.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2.    Age Restrictions

Persons under the age of 18 should only use this website under the supervision of an adult. Payment information must be provided by or with the permission of an adult.

3.    Business Customers

These Terms and Conditions also apply to customers buying goods in the course of business.

4.    International Customers

If goods are being ordered from outside AFS Ground Support Services Ltd’s country of residence, import duties and taxes may be incurred once your goods reach their destination. AFS Ground Support Services Ltd is not responsible for these charges, nor for any delay in customs clearance, and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported. Please be aware that goods may be inspected on arrival at port for customs purposes and AFS Ground Support Services Ltd cannot guarantee that the packaging of your goods will be free of signs of tampering.

5.    Accounts

5.1 In order to purchase goods on this website and to use the enquiry form facilities you are required to create an account which will contain certain personal details and payment information which may vary based upon your use of the website as we may not require payment information until you wish to make a purchase. By continuing to use this website you represent and warrant that:

5.1.1 all information you submit is accurate and truthful;

5.1.2 you have permission to submit payment information where permission may be required; and

5.1.3 you will keep this information accurate and up-to-date.

Your creation of an account is further affirmation of your representation and warranty.

5.2 It is recommended that you do not share your account details, particularly your username and password. AFS Ground Support Services Ltd accepts no liability for any losses or damages incurred as a result of your account details being shared by you. If you use a shared computer, it is recommended that you do not save your account details in your internet browser.

5.3 If you have reason to believe that your account details have been obtained by another without consent, you should contact AFS Ground Support Services Ltd immediately to suspend your account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, AFS Ground Support Services Ltd accepts no liability or responsibility and you should make contact with the carrier detailed in the purchase information.

6.    Termination and Cancellation

6.1 Either AFS Ground Support Services Ltd or you may terminate your Account. If AFS Ground Support Services Ltd terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

6.2 If AFS Ground Support Services Ltd terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.

6.3 AFS Ground Support Services Ltd reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

6.4 If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.

6.5 If you terminate your account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.

7.    Goods, Pricing and Availability

7.1 Whilst reasonable effort has been made to ensure that graphical representations and descriptions of goods available from AFS Ground Support Services Ltd correspond to the actual goods, AFS Ground Support Services Ltd is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct goods, not different goods altogether.

7.2 Where appropriate, you may be required to select the required [size] [model] [colour] [number] [other features] of the Goods that you are purchasing.

7.3 AFS Ground Support Services Ltd does not represent or warrant that such goods will be available. Stock indications are not provided on the website.

7.4 All pricing information on the website is correct at the time of going online. AFS Ground Support Services Ltd reserves the right to change prices and alter or remove any special offers from time to time and as necessary.

7.5 In the event that prices are changed during the period between an order being placed for goods and AFS Ground Support Services Ltd processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;

7.6 All prices on the website exclude VAT.

8.    Delivery

8.1 AFS Ground Support Services Ltd will notify you by way of email when your goods are to be dispatched to you. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the goods purchased by you.

8.2 If AFS Ground Support Services Ltd receives no communication from you, within 7 days of delivery, regarding any problems with the goods, you are deemed to have received the goods in full working order and with no problems.

Further information regarding delivery can be found in the Delivery Information section.

9.    Returns Policy

Our Returns Policy is incorporated into these Terms and Conditions by this reference.

10.  Privacy

Use of the website is also governed by our Privacy Policy which is incorporated into these Terms and Conditions by this reference.

11.  Disclaimers

AFS Ground Support Services Ltd makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

12.   Changes to The Service and These Terms and Conditions

AFS Ground Support Services Ltd reserves the right to change the website, its content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the website following the changes. If AFS Ground Support Services Ltd is required to make any changes to Terms and Conditions relating to sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

13.    Limitation of Liability

13.1 To the maximum extent permitted by law, AFS Ground Support Services Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Users should be aware that they use the website and its content at their own risk.

13.2 Nothing in these Terms and Conditions excludes or restricts AFS Ground Support Services Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of AFS Ground Support Services Ltd.

13.3 Whilst reasonable effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

14.  No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

15.  Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

16.  Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and AFS Ground Support Services Ltd.

17.    Communications

17.1 All notices / communications shall be given to us either by post to our premises (see address above), by email to info@afsaviation.co.uk or through our “contact us” page. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

17.2 AFS Ground Support Services Ltd may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.

18.  Law and Jurisdiction

These Terms and Conditions and the relationship between you and AFS Ground Support Services Ltd shall be governed by and construed in accordance with the Law of England and Wales and AFS Ground Support Services Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.